Download LoungeOS for Windows

Can’t start the download? Open the LoungeOS download folder and choose the latest version.

System requirements

LoungeOS installs on one host computer. All other devices connect to it through a browser.

A laptop makes a good host because its battery keeps it running through short power cuts. See our POS hardware guide for printers, tablets and routers.

Install on Windows

1. Download LoungeOS Setup 1.3.6.exe using the button above.
2. Double-click the file and follow the installation wizard.
3. When it finishes, open LoungeOS from the desktop shortcut or the Start menu.

Activate your licence (5 minutes)

LoungeOS uses a licence locked to your computer.

1. Create your account at account.loungeos.app and choose the 30-day free trial or a paid plan.
2. Launch LoungeOS. The activation screen shows a unique Machine ID.
3. Copy the Machine ID with the Copy button.
4. Generate your licence key. Paste the Machine ID in the licence management panel of your account dashboard.
5. Apply the key. Paste the licence key into LoungeOS and click Activate.

Activation is the only step that needs internet. After that, LoungeOS runs on your local network.

First login

After activation, sign in with the default Super Admin account. Its email and password are in the default administration login section of the documentation.

Change this password immediately in your profile settings, then create personal accounts for every staff member. Never share the Super Admin login with staff. See roles and permissions.

Set up your venue in four steps

1. Categories. Create menu categories and tick This is a food category for kitchen items. Leave it unticked for drinks so they go to the bar screen.
2. Menu items. Add names, prices, photos (up to 5 MB), available quantities and variations.
3. Floors and tables. Create your service areas and tables, and arrange the layout.
4. Staff. Add staff with their role. For waiters, assign a floor. Each person sets their own password at first login.

Connect phones and tablets

1. Make sure the host computer and the devices are on the same Wi-Fi network.
2. Find the host’s local IP address, for example 192.168.1.15.
3. Allow incoming connections on port 2304 in the Windows firewall.
4. On each device, open the browser and go to http://192.168.1.15:2304 (using your host’s IP).

Tip: give the host computer a fixed IP address in your router settings so the address never changes.

What’s new in 1.3.6

• Performance improvements for high-volume service
• Stronger security and more detailed audit logging
• Coming in 1.3.7: more interface languages (currently English and French)

Frequently asked questions

Is there a LoungeOS app for Android or iPhone?

You do not need to install an app on phones or tablets. They use LoungeOS through the browser, connected to the host computer on your Wi-Fi. The host itself runs on Windows.

When will the macOS version be available?

The macOS version (Apple Silicon and Intel) is in development. Follow this page or write to hello@loungeos.app to be told when it is released.

Windows Defender warns me about the installer. Is it safe?

Download LoungeOS only from this page or the official download folder. If Windows SmartScreen shows a warning for a new release, choose More info → Run anyway. Contact support if you are unsure.

The app shows “Database locked”. What should I do?

Only one copy of LoungeOS should run on the host. Close duplicate LoungeOS processes in Task Manager and reopen the app. See the knowledge base for more troubleshooting.